Contact information
We’d love to hear from you.
For questions about your order, sizing, exchanges, products, or anything else, please reach out to us at:
Email: joounshop@gmail.com
Our team will do our best to respond within 3-4 business days.
For order-related inquiries, please include your order number in your message so we can assist you as quickly as possible.
Exchanges
If you’re contacting us about a size exchange, please include:
- Your order number
- The size you originally ordered
- The size you would like to exchange for
Please note that exchange timelines may vary depending on size availability.
JOOUN